Question 1

Is it really unlimited?

Accepted Answer

Yes. You can submit as many orders that can be accommodated by your plan in a month.

Question 2

What do you mean by 1 or 2 orders at a time?

Accepted Answer

This refers to the pace in which orders are catered. For the first plan, once the update is given, your designer will automatically move to the next order/task in queue.  With the 2nd plan, the pace of work will be 2 orders at a time. Two designers will be assigned in such case.

Question 3

What if I don’t like the design?

Accepted Answer

We can always make revisions if you do not like the design.  We can also assign the order to another designer. That is still included in the price.

Question 4

What is the average time per order?

Accepted Answer

It will really depend on the project’s size. Small or simpler graphics take 1 to 3 days to complete with revisions. Larger projects can take up to a week. In any case, you will be updated daily.

Question 5

What is the minimum contract term?

Accepted Answer

One month is the minimum, and you can cancel your subscription anytime from there.

Question 6

How does the money back guarantee work?

Accepted Answer

On the condition that you don’t have the source files, you can ask your money back within 7 days.

Question 7

Do you offer annual discounts?

Accepted Answer

Yes, we offer 10 % discount if you subscribe for 12 months.

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